What does it cost?: Plumbteam5 itself is free to use - no subscription, no per-seat fees. AI actions (recalls, notes, messages) draw from a token balance you top up as needed; packs start at $29, and a typical AI action costs a few cents.
Do I need a card to start?: No. Create your account and start using it with no card on file. You only pay if and when you choose to buy a token pack.
Is my data safe?: Yes - encrypted in transit and at rest, with daily encrypted backups and least-privilege access. It's your data and your clients' data: export or delete it anytime from account settings.
Can I bring in my existing records, and get my data out?: You can export everything anytime, one click, no waiting. There's no bulk importer yet, so you add existing records as you go; for a large list, contact us and we'll help you get set up.